Category Archives: Updates

Email Status Code Changes and Updates

Important interface updates for email marketing.  New email status code added called “Pending”  which occurs when new emails are imported into the system via upload list or add list or if you manually add an email to a list.
We have also relabled the Good status code to Delivered to make it clearer.
Added an export button to the retry queue to export emails in the retry queue.
Added on the email marketing tab a total for API/Forwards emails sent out and total emails sent this period vs campaigns if you have sent emails other than normal campaigns.

Interface Changes Email Marketing

Interface changes for email marketing moved the campaign triggers link in the sidebar to the Create Campaign select campaign type screen. On the view lists link moved two buttons global list stats and operations log to a new Stats button.

Added quick links on all create campaign types to create new custom from address, create trigger, and create ip/domain groups.

 

Export Leads to Email Marketing

Leads/CRM new option when exporting leads to export them directly to the email marketing tab for use in your email campaigns.

exportleadstoemailmarketing

 

Leads User defined fields now supported

Leads/CRM – user defined fields now support for leads. Under the leads tab there is an option to create your own user defined custom fields. This feature is found under the Options button. The custom field is that shown on the main leads page, and the add/edit/view lead pages.

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New Retry System Settings for Email

Recently added two new settings for managing the auto send retry system for email marketing.

New setting for email marketing Disable Auto Send Retries will turn off the automatic sending of retries by the system which by default sends the retries five times.

Added a setting for Email Marketing -> Max Auto Send Retries under System Settings. This setting controls how many times the auto retry send campaigns are sent out the default is five times

 

 

 

Autosend Retries

Automated retry system now enabled. For the retry queue if enabled when a campaign completes will now auto schedule sending of retries based on the “Auto Resend Hours” setting. The default is 24 hours if you set to zero hours the system will auto send the retries as soon as possible.

Leads/CRM Reports

Added a new lead reports section to the leads/CRM.    Reports each person on your team the total leads, notes, and counts of each status such in Open, In progress, and dead.

leadreports

Latest Feature Additions

Added date filter to the unsubscribe list you can choose a start and ending date when you export the unsubscribes.

For the optin form creator you can now customize the email message sent out for optin under the Customize Optin Email button.

Upload Leads into CRM

New feature added to the leads/crm system that allows uploading fields importing of leads from .csv, .xls, and .xlsx files. Once a file is uploaded there is an option to choose which column maps to each lead field.

uploadleads

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New Permission Pass System

New Permission Pass system added to email marketing.  Velocity is one of the few email marketing companies that offers a permission pass system.

The permission pass system is a confirmation system to gain subscribers from your email lists.  Turns your bulk/purchased lists into an optin list to mail using the whitelisted system as well.

To get started in the email marketing tab click “Add Message” then “Create a New Permission Pass”. Once clicked the message editor will appear with a preloaded permission pass message that you can tweak.

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The permission pass message needs to be approved by us and any time it is edited requires reapproval.

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When sending a campaign use the subject along the lines of “CompanyName – requests your permission”  then select the permission pass message and setup the normal properties in the create campaign system.

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To manage the subscriber form fields and view subscribers visit the email marketing tab and click on the Subscribers link in the sidebar. On the main subscribers page lists all your subscribers and the information they submitted.

 

On this page there are buttons on the top to manage subscriber fields, export the list to csv, and export the list as an optin list inside the account, and customize subscriber page. The button called  “Customize Subscriber Page” which allows you design/customize the confirmation link landing page where a user would fill out their information to confirm their subscription.

To control the fields those appear on the landing page. Click on the “Subscriber Fields” button under Subscribers on this page allows controlling of what fields appear on the landing page, the order, if they are required and the label for that field.

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Last on the email marketing home page there is also the total number of subscribers that you have so far which is a result of the permission pass send.permissionpage5

When sending a permission pass campaign only send a few times on a list you can not over email people to gain subscribers. Instead for each pass remove the emails that went though and then send out again on any soft bounces that did not receive the email the first time.

Using the permission pass system is a powerful tool for list management and will result in a true subscriber base that is interested in receiving your emails.